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SmartRevenue's Airport Data Collection

SmartRevenue conducts intercept interviews, behavioral observations, and mystery shopping to assess customer satisfaction and identify opportunities to better serve your passengers and optimize non-aeronautical revenue.

Our multi-cultural, multi-lingual team of over 1000 ethnographers have conducted over one million observations and interviews in 120 categories across 210 retail banners in the US, Canada, Latin America, Asia, Europe, Australia, and the Middle East.

Download our brochure to learn more about SmartRevenue's approach and how we support airports with their consumer research.